What do I need for my return?
Take pictures of:
- Migration form
- Boarding pass or cuise card
- Voucher (if pay by card)
- Front of payment card(s)
Ask for a generic invoice for tourist with the following information:
- Your nationality
- Full name
- Passport number
- Generic RFC: XEXX010101000
- Minimum purchase $1,200 MXN in any form of payment without a maximum limit when buying with a credit or debit card.
- Cash purchase refunds cannot exceed $3,000 MXN per person.
Steps to refund success
1. Create your profile!
Signup, complete your profile and start getting discounts of 8.9% on all your trips.
2. Register a new trip!
Through our platform upload your documents such as: passport, boarding ir cruise pass and migration form
3. Let´s go shopping!
Make your purchases in all the stores and brands that are our partners!
4. Register purchases
Use our platform to submit a tax refund for all your purchases, by uploading receipts, vouchers and invoices.
5. Get your refund!
Wait to get your tax back, you will be able to track your refund from your account in the platform.
Start saving now!
Get an 8.9% discount!
You do not have to wait! Get reimbursed for the purchases you made during your visit to Mexico. Use our digital platform to receive support and follow up.
Real time activity
Track the status of your process in real time!
Progressive Web Application
Works from any device and anywhere in the world!
Simple & Fast
The simplest and fastest way to get your refund!
Millions of refunded purchases
Since 2006, many happy customers around the world trust our service
+ 15 Years